.reply-dashboard {
  display: flex;
  flex-direction: column;
  gap: 1.5rem;
}

.reply-dashboard__header {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  align-items: flex-start;
  gap: 1rem;
}

.reply-dashboard__subtitle {
  margin: 0.25rem 0 0;
  color: var(--muted-text-color);
  max-width: 520px;
}

.reply-dashboard__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  align-items: center;
}

.reply-dashboard__controls {
  display: flex;
  flex-wrap: wrap;
  gap: 1rem;
  align-items: center;
}

.reply-dashboard__search input {
  width: min(320px, 100%);
  padding: 0.5rem 0.75rem;
  border-radius: 0.5rem;
  border: 1px solid var(--panel-border-color);
  background: var(--container-bg);
  color: var(--text-color);
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.reply-dashboard__search input:focus {
  border-color: var(--link-color);
  box-shadow: 0 0 0 2px rgba(13, 110, 253, 0.15);
  outline: none;
}

.reply-dashboard__filter {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.9rem;
  color: var(--muted-text-color);
}

.reply-dashboard__summary {
  font-size: 0.95rem;
  color: var(--muted-text-color);
}

.reply-dashboard__error {
  padding: 0.75rem 1rem;
  border-radius: 0.75rem;
  border: 1px solid rgba(229, 62, 62, 0.35);
  background: rgba(229, 62, 62, 0.08);
  color: #742a2a;
  font-size: 0.95rem;
}

[data-theme="dark"] .reply-dashboard__error {
  background: rgba(229, 62, 62, 0.18);
  color: #feb2b2;
  border-color: rgba(229, 62, 62, 0.4);
}

.reply-dashboard__error[data-state='success'] {
  border-color: rgba(16, 185, 129, 0.35);
  background: rgba(16, 185, 129, 0.12);
  color: #22543d;
}

.reply-dashboard__error[data-state='info'] {
  border-color: rgba(59, 130, 246, 0.35);
  background: rgba(59, 130, 246, 0.1);
  color: #1e429f;
}

[data-theme="dark"] .reply-dashboard__error[data-state='success'] {
  background: rgba(16, 185, 129, 0.18);
  color: #6ee7b7;
  border-color: rgba(16, 185, 129, 0.45);
}

[data-theme="dark"] .reply-dashboard__error[data-state='info'] {
  background: rgba(59, 130, 246, 0.18);
  color: #93c5fd;
  border-color: rgba(59, 130, 246, 0.45);
}

.reply-dashboard__list {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.reply-dashboard__empty {
  padding: 2rem;
  border-radius: 1rem;
  border: 1px dashed var(--panel-border-color);
  text-align: center;
  color: var(--muted-text-color);
}

.reply-card {
  background: var(--container-bg);
  border: 1px solid var(--panel-border-color);
  border-radius: 1rem;
  padding: 1.25rem;
  box-shadow: 0 10px 30px rgba(15, 23, 42, 0.08);
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.reply-card--resolved {
  opacity: 0.9;
}

.reply-card__header {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  flex-wrap: wrap;
}

.reply-card__contact {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
}

.reply-card__name {
  margin: 0;
  font-size: 1.1rem;
  font-weight: 600;
  color: var(--heading-color);
}

.reply-card__company {
  margin: 0;
  font-size: 0.95rem;
  color: var(--muted-text-color);
}

.reply-card__email {
  font-size: 0.9rem;
  word-break: break-all;
}

.reply-card__meta {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
  align-items: flex-end;
  min-width: 160px;
}

.reply-card__status {
  padding: 0.25rem 0.65rem;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.reply-card__status--pending {
  background: rgba(245, 158, 11, 0.15);
  color: #92400e;
}

.reply-card__status--resolved {
  background: rgba(56, 161, 105, 0.18);
  color: #22543d;
}

[data-theme="dark"] .reply-card__status--pending {
  background: rgba(245, 158, 11, 0.2);
  color: #f6ad55;
}

[data-theme="dark"] .reply-card__status--resolved {
  background: rgba(56, 161, 105, 0.25);
  color: #9ae6b4;
}

.reply-card__time,
.reply-card__campaign {
  font-size: 0.8rem;
  color: var(--muted-text-color);
}

.reply-card__body {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 1rem;
}

.reply-card__review {
  grid-column: 1 / -1;
  padding: 0.75rem 1rem;
  border-radius: 0.75rem;
  background: rgba(59, 130, 246, 0.08);
  border-left: 4px solid rgba(59, 130, 246, 0.35);
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
}

[data-theme="dark"] .reply-card__review {
  background: rgba(30, 64, 175, 0.35);
  border-left-color: rgba(147, 197, 253, 0.6);
}

.reply-card__review-summary {
  margin: 0;
  font-weight: 600;
  color: var(--heading-color);
}

.reply-card__review-note {
  margin: 0;
  font-size: 0.9rem;
  color: var(--text-color);
}

.reply-card__message {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
}

.reply-card__thread {
  grid-column: 1 / -1;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.reply-card__thread-title {
  margin: 0;
  font-size: 1rem;
  font-weight: 600;
  color: var(--heading-color);
}

.reply-thread {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  max-height: 26rem;
  overflow-y: auto;
  padding-right: 0.25rem;
  scrollbar-gutter: stable;
}

.reply-thread__list-item {
  list-style: none;
  margin: 0;
  padding: 0;
  display: block;
}

.reply-thread__item {
  border: 1px solid rgba(148, 163, 184, 0.35);
  border-radius: 0.75rem;
  padding: 0.85rem 1rem;
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.reply-thread__item--inbound {
  background: rgba(59, 130, 246, 0.08);
  border-color: rgba(59, 130, 246, 0.2);
}

.reply-thread__item--outbound {
  background: rgba(34, 197, 94, 0.08);
  border-color: rgba(34, 197, 94, 0.2);
}

[data-theme="dark"] .reply-thread__item--inbound {
  background: rgba(37, 99, 235, 0.3);
  border-color: rgba(147, 197, 253, 0.4);
}

[data-theme="dark"] .reply-thread__item--outbound {
  background: rgba(22, 163, 74, 0.3);
  border-color: rgba(134, 239, 172, 0.4);
}

.reply-thread__toggle {
  appearance: none;
  border: none;
  background: transparent;
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
  width: 100%;
  text-align: left;
  font: inherit;
  color: inherit;
  cursor: pointer;
  padding: 0 1.5rem 0 0;
  position: relative;
}

.reply-thread__toggle:focus-visible {
  outline: 2px solid var(--focus-outline-color, rgba(59, 130, 246, 0.65));
  outline-offset: 2px;
  border-radius: 0.5rem;
}

.reply-thread__toggle[aria-expanded="true"] .reply-thread__indicator {
  transform: translateY(-50%) rotate(225deg);
}

.reply-thread__meta {
  display: flex;
  gap: 0.6rem;
  align-items: baseline;
  flex-wrap: wrap;
}

.reply-thread__direction {
  font-weight: 600;
  font-size: 0.85rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--heading-color);
}

.reply-thread__time {
  font-size: 0.8rem;
  color: var(--muted-text-color);
}

.reply-thread__subject {
  margin: 0;
  font-size: 0.95rem;
  font-weight: 600;
  color: var(--heading-color);
}

.reply-thread__preview {
  margin: 0;
  font-size: 0.85rem;
  color: var(--muted-text-color);
  line-height: 1.4;
  word-break: break-word;
}

.reply-thread__indicator {
  position: absolute;
  top: 50%;
  right: 0.15rem;
  width: 0.7rem;
  height: 0.7rem;
  border-right: 2px solid var(--muted-text-color);
  border-bottom: 2px solid var(--muted-text-color);
  transform: translateY(-50%) rotate(45deg);
  transition: transform 0.2s ease;
}

[data-theme="dark"] .reply-thread__indicator {
  border-color: rgba(226, 232, 240, 0.65);
}

.reply-thread__content {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  margin-top: 0.65rem;
  padding-top: 0.65rem;
  border-top: 1px solid rgba(148, 163, 184, 0.4);
}

[data-theme="dark"] .reply-thread__content {
  border-top-color: rgba(148, 163, 184, 0.35);
}

.reply-thread__participants {
  margin: 0;
  font-size: 0.85rem;
  color: var(--muted-text-color);
}

.reply-thread__body {
  margin: 0;
  font-size: 0.95rem;
  color: var(--text-color);
  white-space: pre-wrap;
  line-height: 1.5;
  max-height: 16rem;
  overflow-y: auto;
  padding: 0.75rem;
  border-radius: 0.5rem;
  background: rgba(148, 163, 184, 0.12);
  word-break: break-word;
}

[data-theme="dark"] .reply-thread__body {
  background: rgba(148, 163, 184, 0.16);
}

.reply-card__subject {
  margin: 0;
  font-size: 1rem;
  font-weight: 600;
  color: var(--heading-color);
}

.reply-card__snippet {
  margin: 0;
  font-size: 0.95rem;
  color: var(--text-color);
  line-height: 1.5;
}

.reply-card__details {
  margin: 0;
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 0.4rem 1rem;
  font-size: 0.9rem;
}

.reply-card__detail-label {
  margin: 0;
  font-weight: 600;
  color: var(--muted-text-color);
}

.reply-card__detail-value {
  margin: 0;
  color: var(--text-color);
}

.reply-card__detail-value a {
  color: var(--link-color);
}

.reply-card__footer {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.75rem;
}

.reply-card__counts {
  font-size: 0.85rem;
  color: var(--muted-text-color);
}

.reply-card__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
}

.reply-card__actions .btn-sm {
  min-width: 0;
}

.visually-hidden {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}